AWB (Airway Bill Number) — The unique tracking code a courier assigns when a shipment is created. Every label, scan and status event hangs off the AWB — it is the shipment's identity for its entire life.

Why it matters to your store

When a customer asks 'where is my order', the AWB is the answer. It's also your evidence in weight disputes and lost-shipment claims — a shipment without a valid AWB basically doesn't exist to the courier.

This is the vocabulary every courier invoice, NDR report and rate card is written in — learn it once, save money forever.

See how →

Worked example

Book a Delhivery parcel and you get an AWB like 28375619034 within seconds — that number is on the label, in every scan, and in the COD remittance file.

The bottom line

Shipping jargon is really just the billing manual in disguise — every term on this list maps to a line on an invoice or a lever on your margins. Pakka Parcel is built so you rarely have to think about it: statuses normalise, bills reconcile, and quotes already include the surcharges.