B2C ships small parcels to homes with COD and returns; B2B ships cartons/pallets to businesses on credit terms with e-way bills and appointment delivery.
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Pakka Parcel Editorial
October 22, 2026 · 4 min read
In 45 seconds
B2B vs B2C Shipping: B2C ships small parcels to homes with COD and returns; B2B ships cartons/pallets to businesses on credit terms with e-way bills and appointment delivery.
Why you care: The tools diverge completely — B2B needs LTL freight, delivery appointments and GST documents.
In practice: 30 units to a boutique in Indore = a carton on LTL freight + e-way bill
Every Indian courier, inside your store. An order comes in,
we quote every connected carrier on the order page — you book the best rate, hyperlocal or national.
B2B vs B2C Shipping — B2C ships small parcels to homes with COD and returns; B2B ships cartons/pallets to businesses on credit terms with e-way bills and appointment delivery.
Why it matters to your store
The tools diverge completely — B2B needs LTL freight, delivery appointments and GST documents. Many 'courier' platforms are B2C-only; check before scaling wholesale orders.
This is the vocabulary every courier invoice, NDR report and rate card is written in — learn it once, save money forever.
30 units to a boutique in Indore = a carton on LTL freight + e-way bill — not thirty consumer parcels.
The bottom line
Shipping jargon is really just the billing manual in disguise — every term on this list maps to a line
on an invoice or a lever on your margins. Pakka Parcel is built so you rarely have to think about it:
statuses normalise, bills reconcile, and quotes already include the surcharges.
Ship every courier without leaving your store
Pakka Parcel is the multi-courier layer for Indian stores — hyperlocal and national carriers in one booking flow.
Porter, Borzo & national carriers, on the order page
Live rate comparison on every order
Your own courier accounts or ours — your rates apply
Carrier rate & platform fee shown as separate lines
COD collection & tracking built in
Works with Shopify & WooCommerce
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