COD (Cash on Delivery) — Payment collected in cash or UPI by the delivery rider at the doorstep. The courier remits it to you days later, minus fees.
Why it matters to your store
COD still drives 40–65% of Indian e-commerce orders and lifts conversion sharply in tier-2/3 — but it carries an RTO premium, a per-order fee, and a remittance lag you fund out of pocket.
This is the vocabulary every courier invoice, NDR report and rate card is written in — learn it once, save money forever.
See how →Worked example
₹800 COD order: courier collects ₹800, deducts ~₹45 COD fee + freight, remits the rest on a T+2 to T+7 cycle.
The bottom line
Shipping jargon is really just the billing manual in disguise — every term on this list maps to a line on an invoice or a lever on your margins. Pakka Parcel is built so you rarely have to think about it: statuses normalise, bills reconcile, and quotes already include the surcharges.
