On-Demand / Instant Delivery — Rider dispatched per booking within minutes — the hyperlocal model (Porter, Borzo) versus scheduled courier pickups.

Why it matters to your store

On-demand trades the courier's batch efficiency for speed — priced per trip, unbeatable inside ~30 km for urgent orders.

This is the vocabulary every courier invoice, NDR report and rate card is written in — learn it once, save money forever.

See how →

Worked example

Customer orders cake at 3 pm → Borzo rider assigned in 4 minutes → delivered 5:30 pm.

The bottom line

Shipping jargon is really just the billing manual in disguise — every term on this list maps to a line on an invoice or a lever on your margins. Pakka Parcel is built so you rarely have to think about it: statuses normalise, bills reconcile, and quotes already include the surcharges.