Prepaid vs COD Mix — The split between online-paid orders (gateway: card/UPI) and cash-on-delivery — the single biggest driver of shipping economics.

Why it matters to your store

Prepaid RTO runs 2–5%; COD 20–35%. Every 10 points of COD share converted to prepaid via partial-pay or incentives is worth more than a rate cut.

This is the vocabulary every courier invoice, NDR report and rate card is written in — learn it once, save money forever.

See how →

Worked example

Offering ₹30 off prepaid converts ~15% of COD orders — on 500 orders that's ~75 avoided RTO-exposures monthly.

The bottom line

Shipping jargon is really just the billing manual in disguise — every term on this list maps to a line on an invoice or a lever on your margins. Pakka Parcel is built so you rarely have to think about it: statuses normalise, bills reconcile, and quotes already include the surcharges.